Saturday 26 October 2013

CSNAC FILES FOR FOI ON RECORDS ON DROPPED CALLS WITH THE NCC


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Credit: http://www.saharareporters.com
Reports has it that CSNAC, a coalition of civil society Organisations against corrupt practices has filed for the Freedom of Information(FOI) with the Nigerian Communication Commission(NCC) seeking documents which shows the total cost of dropped calls from all telecommunication companies in Nigeria.

This is coming on the account of reports from the Economic Intelligence Unit in the United States which shows quite vividly  that in 2012, Nigeria lost $126 million (N20billion) to dropped calls.

Reports from Saharareporters indicates that “On February 5th, 2013, www.humanipo.com reported that an estimated 31 billion naira (US$194 million) was wasted by Nigerian telecoms subscribers on dropped and unconnected calls in 2012; and the Average Revenue Per User (ARPU) spending of 102 million subscribers amounted to around103 billion naira which connotes that more than 30 per cent of all call costs are wasted.”

This is insane and totally unacceptable by every standard. I still wonder what corrupt haven companies most especially foreign ones have in this country. They hold the government and its people with disdain ripping off a better chunk of the masses their hard earn money. All they do is to bribe the very irresponsible Agencies whose primary duty is supervision and ensuring these rogue companies keep to acceptable International standards, Ten years after roll out of services it baffles me a few days agoo I could not load a simple recharge card and so my activities for the day was stalled. It was an economic loss to me. And in engaging friends on the social media network I notice it was a National issues. Just imagine the loss to Nigerians in the last few days. They are just ripping this country of their wealth without investing rigorously back into the economy. It took a rant on the social media before the moribund customer service the worst you could have any where in the world miraculously attende to me that was 20hours after.

its time for the NCC to live up to its responsibility. We need not remind them of their statutory functions of ensuring  quality and value-for-money services from the telecom companies, as well as taking appropriate actions to protect the good people of Nigeria from the exploitative and sub-standard attitudes of the telecoms services providers in the country. 

Readers may want to share their thoughts on this issue, please do feel free to drop a comment.

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